What material is this tray made from?

This tray is typically crafted from high-quality brass, which offers a beautiful metallic finish and long-lasting durability when properly maintained.

How should I clean and maintain the tray?

To keep your brass tray looking its best, regularly wipe it with a dry, soft cloth to remove dust and fingerprints. For a deeper clean, use a damp cloth with mild soap or a brass-safe cleanser. Rinse gently and dry immediately to prevent water spots. Avoid using harsh chemicals or abrasive scrubbers, as they may damage the finish.

Is this tray safe to place on delicate surfaces?

Yes, but it is recommended to place a soft cloth or felt pads underneath to protect wood, glass, or polished surfaces from potential scratches or stains.

Is this tray suitable for use during occasions or festivals?

Yes, trays like this are often used in traditional, festive, or spiritual settings to hold offerings, flowers, fruits, or other ritual items. Its ornate design and elegant appearance make it ideal for such purposes.

What should I do if the tray arrives damaged?

We carefully pack our products with protective materials to ensure they arrive without any damage. However, if the tray arrives damaged, please contact our customer support within 24 hours and provide an unboxing video for assistance with a replacement, as per our store policy.